M-Pesa CRM software that gets your invoices paid
Frostwood CRM is a complete CRM with M-Pesa built in. Track leads and customers, send estimates and invoices, and let customers pay with an STK Push prompt on their phone — every payment is matched to the right invoice automatically, so nobody reconciles M-Pesa statements by hand.
- M-Pesa STK Push payments from every invoice
- Automatic payment matching and confirmations
- Leads, estimates, invoices and statements in one CRM
Free to use · Every feature included · No credit card required · See all features
A CRM with M-Pesa integration built in, not bolted on
Most CRMs stop at the invoice. Frostwood CRM carries the deal through to the payment, because for most Kenyan businesses getting paid by M-Pesa is where the real admin starts.
Payment in a few taps
Customers pay from the invoice in your client portal: they confirm their phone number, receive an M-Pesa prompt and enter their PIN. No copying paybill numbers or account references.
No manual matching
Safaricom’s confirmation is matched to the invoice automatically and the balance updates immediately. If a confirmation is delayed, Frostwood re-checks the transaction in the background every few minutes, so late payments still land on the right invoice.
Confirmations sent for you
Once a payment is recorded, the customer receives a payment confirmation with their updated statement, and your team sees the payment and its M-Pesa receipt number on the invoice.
Your money, your paybill
Payments go straight to your own M-Pesa paybill through your Safaricom Daraja API credentials. Frostwood never holds your funds and adds no transaction fees.
How M-Pesa payment integration for invoices works
- 1
Connect your paybill
Add your Safaricom Daraja API credentials once in settings.
- 2
Send the invoice
Email it, share it on WhatsApp, or let the customer open it in their portal.
- 3
Customer approves the prompt
They receive an STK Push on their phone and enter their M-Pesa PIN.
- 4
Payment is reconciled
The invoice updates and the customer gets a confirmation automatically.
Everything around the payment, in the same CRM
M-Pesa is one part of the platform. The same workspace runs your sales pipeline, invoicing and customer records, so every payment has the full story behind it.
Sell
- Leads and a visual sales pipeline
- Estimates clients accept online
- Proposals clients accept online
Bill
- Invoices in KES or any currency
- VAT and other tax rates
- WhatsApp sharing and SMS reminders
- Credit notes
Collect
- M-Pesa STK Push from the client portal
- Automatic matching via Daraja callbacks
- Background re-checks for delayed payments
- Receipt numbers stored on each payment
Report
- Customer balances and statements
- Receivables aging
- Card, bank and cash payments recorded alongside M-Pesa
Built for businesses whose customers pay by M-Pesa
If your customers already pay by M-Pesa, the costly part of billing is not creating the invoice — it is matching payments to invoices, confirming them to customers and chasing the ones that never arrived. Frostwood CRM automates that loop from end to end.
It is built in Kenya for Kenyan businesses, and it is free for your business right now, with every feature included and no card needed.
Frequently asked questions
What do I need to accept M-Pesa payments in Frostwood CRM?
A Safaricom M-Pesa paybill with Daraja API access. You add your credentials once in settings, and payments go directly into your own paybill account.
Does Frostwood charge a fee on M-Pesa payments?
No. Frostwood CRM is free and adds no transaction fees. Safaricom’s standard charges for your paybill still apply.
What happens if an M-Pesa confirmation is delayed?
The payment is kept as pending and its status is re-checked with Safaricom automatically every few minutes, so a late confirmation is still matched to the right invoice.
Can I accept other payment methods too?
Yes. Card, bank-transfer and cash payments can be recorded against any invoice, including partial payments, and every payment appears on the customer’s statement.
Does Frostwood support M-Pesa till numbers?
STK Push payments currently work with M-Pesa paybill numbers. Payments received through other channels can be recorded manually against the invoice.
Use Frostwood CRM free
Every feature is free for your business, with no credit card required. Set up your workspace in minutes, or let us walk you through it on a live demo.