A real estate CRM that follows every inquiry to payment
Property agencies and real estate firms live on inquiries from buyers, tenants, landlords and investors — arriving by phone, website and chat. Frostwood CRM captures every one of them, keeps the follow-up on track and handles the invoices and payments that come after the deal.
- Inquiry pipelines for sales and lettings
- Invoices for rent, service charges and commissions
- Tenant requests through the client portal
Free to use · Every feature included · No credit card required · See all features
What slows property teams down
Inquiries lost in chats
Buyer and tenant inquiries sit in personal phones and inboxes.
No view of the pipeline
Nobody can say how many deals are close to closing this month.
Late rent and service charges
Payments arrive through many channels and are slow to reconcile.
Requests with no trail
Maintenance requests are made by phone and forgotten.
How property firms run on Frostwood CRM
Capture inquiries
Website forms, email and imports feed one pipeline, with separate pipelines for sales and lettings if you need them.
Invoice rent and fees
Invoice rent, service charges and commissions, and record every payment against the right invoice.
Collect by mobile money
In Kenya, tenants can pay by M-Pesa from the portal and payments are matched automatically.
Handle requests
Tenants and clients raise tickets in the client portal and follow your team’s replies.
Frostwood CRM is the sales, billing and client-service layer of a property business. It is not a unit-and-lease property-management ledger.
Commissions, rent and service charges in one place
Property businesses earn from several streams at once: sales commissions, letting fees, rent collection and service charges. Frostwood keeps every invoice on the right customer record — buyer, tenant or landlord — and shows outstanding balances at a glance, so the team knows who to follow up before the month closes.
Card and bank payments are recorded against any invoice in a couple of clicks, and every recorded payment sends the customer a confirmation with their updated statement. See how invoicing works, or how the client portal handles tenant requests.
Frequently asked questions
Can I run separate pipelines for sales and lettings?
Yes. Create a pipeline for each line of business, each with its own stages.
Can tenants pay by M-Pesa?
Yes. Tenants can pay invoices by M-Pesa STK Push from the client portal, and payments are matched to the invoice automatically.
Can tenants report maintenance issues?
Yes. Tenants can raise support tickets in the client portal and follow replies from your team.
Use Frostwood CRM free
Every feature is free for your business, with no credit card required. Set up your workspace in minutes, or let us walk you through it on a live demo.